What is the sequential order in order to develop a KM strategy?
The Sequential Order to Develop a KM Strategy
To develop a Knowledge Management (KM) strategy, the following sequential order should be followed:
Step 1: Know Business Objectives
The first step in developing a KM strategy is to understand the organization's business objectives. By aligning KM objectives with the organization's goals and priorities, it becomes easier to determine the knowledge that needs to be managed to support business success.
Step 2: Perform Fit-Gap Analysis
After identifying the business objectives, the next step is to conduct a fit-gap analysis. This analysis compares the current state of the organization's KM system with the desired state. It helps identify any gaps or areas for improvement in knowledge management processes.
Step 3: Perform KM Audit
Once the fit-gap analysis is complete, the organization should conduct a KM audit. A KM audit involves assessing the organization's knowledge needs, identifying existing knowledge assets, and evaluating the effectiveness of the knowledge management structure. This step helps in understanding the current state of knowledge management in the organization.
Step 4: Agree on KM Objectives
After performing the KM audit, stakeholders should agree on the specific KM objectives that need to be achieved. This step involves setting clear goals and outcomes for the KM strategy, aligning them with the organization's overall objectives.
Final Step: Perform Fit-Gap Analysis
The final step in developing a KM strategy is to revisit the fit-gap analysis after setting KM objectives. This helps ensure that the proposed changes and improvements align with the agreed-upon objectives and will contribute to achieving the business goals.
By following this sequential order, organizations can develop a robust KM strategy that aligns with their business objectives and supports knowledge sharing and management effectively.